Why We Love Our Local Hendersonville and Tryon Communitites

Why We Love Our Local Hendersonville and Tryon Communitites

Main StInsurance agents have the ability to work from anywhere in the country. Not only is insurance a universal need no matter where you live, but in this day and age many have found ways to telecommute and serve a large area from a distant office. At Penny Insurance Agency, however, we have found that not only do we enjoy serving our local community of Hendersonville, Tryon and the surrounding areas, but we also believe in the value of serving customers from an office that is right down the road from where they work, live and play.

In the world of smart phones and tablets, it’s not uncommon to hear other agencies advertise the ability to interact solely through mobile communication. However, we enjoy turning off the Facetime app on our phones and instead, sitting down with our clients in person to have actual face time. By meeting in person, our clients feel comfortable asking questions without feeling rushed. Our clients know that they can always just stop by our office in Hendersonville or Tryon to find an answer, that they don’t have to sit on hold for hours on end waiting for an operator with a script to finally pick up the phone. It may be an “old” way of doing things, but we think it works just fine. (more…)

The Advantages Of An Independent Insurance Agent

The Advantages Of An Independent Insurance Agent

Independent AgentWhen choosing an insurance plan, there are so many important decisions to make, and you seldom feel as if you’re informed well enough to make them. Many insurance customers end up buying insurance based on price, hoping the money they’re paying will provide them with all the coverage they need, or that they’re saving themselves money in the long run with the cheapest plan.

The process of protecting your family can quickly become complicated, frustrating, and worrisome. But an independent agent can lift those loads in several ways.

You may actually know your independent agent. He could be the father of your son’s classmate. She could be the girl’s little league coach. Independent agents usually live right within your community, support it, and are available for help without the long telephone or online hold times.

An independent agent stays in business by keeping customers happy. You’ll soon be used to receiving follow-up calls and even visits to be sure you’re satisfied with your coverage or the resolution of a claim. Unlike larger, national companies, when you benefit from your insurance coverage, your agent benefits. (more…)